Shipping Policy - MoBi Biz
Last Updated: July 23, 2025
At MoBi Biz, we are committed to providing efficient and reliable shipping services for our wholesale customers across India. This policy outlines our shipping procedures, delivery timelines, and related information.
1. Shipping Locations
We ship our complete range of mobile accessories to businesses located throughout India.
2. Order Processing Time
2.1. Standard Orders: Once your payment is confirmed and cleared, orders are typically processed and dispatched within 1-2 business days (Monday to Saturday, excluding public holidays).
2.2. Large/Bulk Orders: For exceptionally large or bulk orders, processing times may vary. We will communicate an estimated dispatch date for such orders at the time of order confirmation.
2.3. Stock Availability: While we strive to maintain accurate inventory, in rare cases of unexpected stock unavailability after order placement, we will inform you promptly and offer alternatives, back-order options, or a refund for the affected items.
3. Shipping Partners and Methods
3.1. We partner with reputable logistics and courier services in India to ensure safe and timely delivery. Our primary shipping partners may include, but are not limited to, Delhivery, Blue Dart, Shiprocket, or other reliable regional carriers.
3.2. The choice of shipping partner will depend on factors such as delivery location, package weight, dimensions, and the urgency of the shipment, aiming for the most efficient and cost-effective solution.
4. Shipping Charges
4.1. Calculation: Shipping charges are calculated based on the total weight, volume, and destination of your order.
4.2. Transparency: The applicable shipping charges will be clearly displayed during the checkout process before you finalize your payment.
4.3. Minimum Order Value for Free Shipping: From time to time, MoBi Biz may offer free shipping for orders exceeding a certain minimum order value. Any such promotions will be clearly advertised on our website or communicated directly.
5. Estimated Delivery Timeframes
5.1. General Estimates:
* Within Maharashtra (especially Nashik and surrounding districts): 2-4 business days
* Major Metros (Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad): 3-6 business days
* Rest of India: 5-10 business days
5.2. Disclaimer: These are estimated delivery times. Actual delivery times may vary due to unforeseen circumstances such as:
* Courier delays
* Weather conditions
* Public holidays
* Remote locations
* Natural calamities
* Local restrictions
5.3. We do not guarantee delivery within the estimated timeframes but will make every effort to ensure your order reaches you as quickly as possible.
6. Order Tracking
6.1. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
6.2. You can use this tracking number on our shipping partner's website to monitor the progress of your delivery.
7. Delivery Acceptance and Inspection
7.1. Receiver's Responsibility: It is the responsibility of the recipient to inspect the package for any signs of damage or tampering before accepting delivery.
7.2. Damaged/Tampered Package:
* If the package appears visibly damaged or tampered with, please make a note of it on the delivery receipt/POD (Proof of Delivery) and immediately inform the delivery personnel.
* Please take clear photographs of the damaged package and its contents.
* Report the issue to MoBi Biz customer support within 48 hours of delivery along with the photographic evidence.
7.3. Shortages/Discrepancies: Any claims for shortages or discrepancies in the order must also be reported to MoBi Biz customer support within 48 hours of delivery.
8. Failed Delivery Attempts
8.1. Our shipping partners will typically make multiple attempts to deliver your order.
8.2. If delivery is unsuccessful after multiple attempts, the package may be returned to our warehouse. In such cases, additional shipping charges may apply for re-dispatch.
8.3. It is crucial to provide accurate and complete shipping information, including a valid phone number, to ensure successful delivery.
9. Shipping Policy Updates
MoBi Biz reserves the right to modify this Shipping Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
For any questions regarding your shipment or this Shipping Policy, please contact our customer support:
MoBi Biz
 Business Address in Nashik, Maharashtra, India]
Contact Email Addres: support@mobibiz.co.in
 Contact Phone Number 9112701234